Hawaii Pacific Health Telephone Operator - Telecommunication in Aiea, Hawaii
Pali Momi Medical Center overlooks majestic Pearl Harbor on the island of O‘ahu. With 116 beds and more than 390 physicians on its medical staff, Pali Momi has delivered many medical firsts to the community, including West O‘ahu’s only interventional cardiac catheterization unit for the detection and treatment of heart disease, a fully integrated minimally invasive surgical suite, CT scan and MRI services, emergency services, a Women’s Center and the state’s first Retina Center. Pali Momi is the only facility in Hawai‘i that utilizes a team triage approach in its Emergency Room, where patients are promptly evaluated by an emergency physician. For five consecutive years, the American Heart Association has recognized the hospital with its Gold Award for excellence in the treatment of coronary artery disease and its Gold Plus Award for Heart Failure, making it one of only 7 in the nation to receive this distinction.
Join the Telecommunications department and support our mission to provide high quality health care to patients by facilitating an accurate telephone switchboard service and friendly customer service. This department assists external and internal customers by directing phone calls to the appropriate departments and services. The Telecommunications team also assists with the coordination of emergency responses following established protocols to assure hospital security regulations.
As the Telephone Operator, you will help to ensure the maintenance of efficient and helpful communications service to the employees and clients of Pali Momi. You will serve as a professional customer service bridge between internal and external customers through the use of telecommunication systems and processes. We are looking for someone with excellent communications and customer service skills and a commitment to delivering the highest quality health care to Hawai‘i’s people.
Location: Pali Momi Medical Center, Aiea, HI
Work Schedule: Rotating - 8 Hours
Work Type: Per Diem
Bargaining Unit: Non-Bargaining
Minimum Qualifications: High school or equivalent.
Position Telephone Operator - Telecommunication
Category Information Technology
Employment Type Employee
Location Pali Momi Medical Center, Aiea, HI
Req ID 12426