Job Information
Hawaii Pacific Health Account Management Specialist, Access Mgmt - IT in Honolulu, Hawaii
Job Description
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
Under the general supervision of the Department Manager or designee, provides creation and management of user account security for both applications and systems security. Facilitates and serves as a liaison between internal application analysts and external customers for the Information Technology Department. Works with multiple priorities and projects in a fast-paced environment, with strong attention to detail and excellent customer service skills.
As the IT Account Management Specialist you will be responsible for the creation, management, and security of user accounts on various applications and systems utilized by Hawai‘i Pacific Health’s employees. This highly organized and detail oriented individual will also serve as a liaison between internal application analysts and external customers. We are looking for someone with strong customer service and technical skills who shares our commitment to delivering the highest quality health care to Hawai‘i’s people.
Location: Hawaii Pacific Health, Honolulu, HI
Work Schedule: Day - 8 Hours
Work Type: Full Time Regular
FTE: 1.000000
Bargaining Unit: Non-Bargaining
Exempt: No
Minimum Qualifications: Bachelor’s Degree in Information Technology, Business, or related field, or an equivalent combination of education, training, and/or related experience. One (1) year experience in customer support, Data Control and/or Information Systems. Experience demonstrating computer knowledge and excellent customer service skills.
Preferred Qualifications: Knowledge and/or experience in Active Directory, Epic Security, or other business applications. Prior work experience in Information systems or healthcare is desirable.
EOE/AA/Disabled/Vets
Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
Starting Hourly Rate: 24.13
Position Account Management Specialist, Access Mgmt - IT
Category Information Technology
Employment Type Employee
Location Hawaii Pacific Health, Honolulu, HI
Req ID 26423