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Hawaii Pacific Health Coordinator, Office Operations - Patient Services Admin in Honolulu, Hawaii

Job Description

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

Patient Services Administration supports the hospital/clinic leadership and is responsible for assigned areas within our flagship Clinical Service Line operations. These areas may include quality and financial performance, marketing strategies, human resource planning, medical staff relationships, and research and education initiatives. The Patient Services Administration team works closely with other health care leadership and staff within Hawai‘i Pacific Health hospitals and clinics to ensure that Clinical Service Line operations are running smoothly. They also provide staffing services for the hospitals and serve the facility with customer service, clinical competency and fiscal responsibility.

We are looking for someone with remarkable administrative and operational talent to be our next Coordinator of Office Operations. You will be responsible for overall office support in assigned inpatient and/or outpatient departments, coordinating all aspects of office management and making routine administrative decisions for day-to-day operations. These include the coordination of outpatient scheduling, clerical and receptionist activities, billing, acting as a liaison between staff and various insurance companies, record keeping, accounting and customer service activities. You will also implement marketing programs to enhance referrals and overall performance for assigned ambulatory clinics. The ideal candidate is innovative and productive, has excellent communication and planning skills, enjoys working with others in a collaborative, team-oriented atmosphere and shares our commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Hawaii Pacific Health, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High school or equivalent. Two (2) years experience in a hospital or medical office setting or related experience.

Preferred Qualifications: Experience in office administration/management and leadership experience.

EOE/AA/Disabled/Vets

Position Coordinator, Office Operations - Patient Services Admin

Category Administrative

Employment Type Employee

Location Hawaii Pacific Health, Honolulu, HI

Req ID 13555

Hawaii Pacific Health is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law.

Please review the Office of Federal Contract Compliance Programs (OFCCP) flyer here and supplement here.

Hawaii Pacific Health does not unlawfully discriminate against applicants and employees for inquiring about, discussing or disclosing their pay, or in certain circumstances, the pay of their co-workers. The complete provision is listed here.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call (808)535-7571 or email jobs@hawaiipacifichealth.org. Concerns or complaints should be brought to the attention of the Director, Workforce Development.

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