Job Information
Hawaii Pacific Health Patient Account Rep - Collections in Honolulu, Hawaii
Job Description
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
The Business Services department oversees and maintains quality customer service for all issues related to patient accounts and billing. Our friendly staff takes incoming inquiries, monitors and reports the status of outstanding requests, oversees collections and handles all third party payer concerns. The department also maintains receivables in accordance with organizational guidelines and implements policies to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures.
If you are organized, meticulous and have a gift for accounts management, you could be the ideal candidate for this position. In this role you will perform billing and account follow-up activity for a generally fixed portion of the accounts receivable cycle. This includes: accurate and timely preparation and submission of claims and statements to third party payers and patients/guarantors; follow-up on accounts receivables with third party payers and patients to complete the insurance collection process; and handling third party payer and patient questions/concerns appropriately. We are looking for someone motivated and self-directed with excellent organizational and customer service skills and a commitment to delivering the highest quality health care to Hawai‘i’s people.
Location: Hawaii Pacific Health, Honolulu, HI
Work Schedule: Day - 8 Hours
Work Type: Full Time Regular
FTE: 1.000000
Bargaining Unit: ILWU
Exempt: No
Minimum Qualifications: High school or equivalent. Six (6) months of billing or collections experience.
Preferred Qualifications: Course in Medical Terminology. Course in Medical Records Coding.
EOE/AA/Disabled/Vets
Position Patient Account Rep - Collections
Category Administrative
Employment Type Employee
Location Hawaii Pacific Health, Honolulu, HI
Req ID 23754