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Hawaii Pacific Health Patient Service Rep - Neurology in Honolulu, Hawaii

Job Description

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

Straub Clinic & Hospital's highly trained neurologists perform neurological evaluations and diagnoses for patients of all age groups. Evaluations include electrodiagnostic testing as well as topographical brain mapping. Patients with balance, equilibrium or dizziness problems are tested with special equipment, as are those with neuromuscular disorders such as Parkinson's disease or multiple sclerosis. Straub was one of the first hospitals in Hawai‘i to treat stroke with TPA, a blood clot dissolving drug that has helped many patients avoid the devastating effects of stroke. Our Sleep Disorders Center is an accredited, full-service sleep center that offers comprehensive diagnostic and treatment services to patients of all ages with sleep-related disorders such as insomnia, excessive daytime sleepiness, obstructive sleep apnea, heavy snoring, narcolepsy, nightmares or sleepwalking/sleeptalking.

As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at Straub. You will act as a liaison between patients and the professional staff in our Neurology department and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Straub Medical Center, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 9th edition (ICD-9) and Current Procedural Terminology (CPT) coding certification.

EOE/AA/Disabled/Vets

Position Patient Service Rep - Neurology

Category Administrative

Employment Type Employee

Location Straub Medical Center, Honolulu, HI

Req ID 12300

Hawaii Pacific Health is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law.

Please review the Office of Federal Contract Compliance Programs (OFCCP) flyer here and supplement here.

Hawaii Pacific Health does not unlawfully discriminate against applicants and employees for inquiring about, discussing or disclosing their pay, or in certain circumstances, the pay of their co-workers. The complete provision is listed here.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call (808)535-7571 or email jobs@hawaiipacifichealth.org. Concerns or complaints should be brought to the attention of the Director, Workforce Development.

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