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Hawaii Pacific Health Patient Service Rep - Otolaryngology in Honolulu, Hawaii

Job Description

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

In the Otolaryngology department, our board-certified physicians specialize in the diagnosis, treatment and surgery of the ear, nose, throat and related structures of the head and neck. This team of professionals oversees patients with loss of hearing or balance; sinus troubles; injuries to the ears, nose or throat; cancer and tumors of the head and neck; infections and deformities of the ear, nose, throat or neck; and foreign bodies in the upper respiratory tract.

As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at Straub. You will act as a liaison between patients and the professional staff in our Otolaryngology department and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Straub Medical Center, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 9th edition (ICD-9) and Current Procedural Terminology (CPT) coding certification.

EOE/AA/Disabled/Vets

Position Patient Service Rep - Otolaryngology

Category Administrative

Employment Type Employee

Location Straub Medical Center, Honolulu, HI

Req ID 15709

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