Hawaii Pacific Health Patient Service Rep - Perioperative Transition in Honolulu, Hawaii

Job Description

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i

Our Perioperative Transition team provides professional nursing care as part of our Perioperative Services continuum, and provides full support throughout the duration of a patient's surgical procedure, including ward admission, anesthesia and recovery. Professional care includes identification of the patient’s individual needs, patient care plan development and implementation and the coordination of nursing service to restore the patient’s health after a surgical procedure.

As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance. You will act as a liaison between patients and the professional staff in our Perioperative Transition Team by facilitating clerical and reception responsibilities and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to creating a healthier Hawai‘i.

Location: Straub Medical Center, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 10th edition (ICD-10) and Current Procedural Terminology (CPT) coding certification.

EOE/AA/Disabled/Vets

Position Patient Service Rep - Perioperative Transition

Category Administrative

Employment Type Employee

Location Straub Medical Center, Honolulu, HI

Req ID 11654