Hawaii Pacific Health EMR Clinical Systems Trainer - IT in Lihue, Hawaii

Job Description

Founded in 1938, Wilcox Medical Center is a not-for-profit hospital dedicated to providing the Kaua'i community with accessible, quality health care. The largest medical center on Kaua'i, it is a state-of-the-art acute care facility with a full suite of services offering 30 specialties and programs including cardiology, emergency, family practice, gastroenterology, health management, internal medicine, neurology, OB-GYN, oncology, orthopedics, pediatrics and urology. Its 20-bed emergency department is the first neighbor island facility to obtain a Level III Trauma designation and serves as the island’s Primary Stroke Center. The medical center also has four birthing suites, seven intensive care beds and 20 same-day surgery beds. The American Heart Association has recognized Wilcox in three areas of excellence: stroke (S) – gold plus award and honor roll elite plus, heart failure (HF) – gold plus award, and atrial fibrillation (AFIB) – gold award. Wilcox has also received an "A" in the Leapfrog Hospital Safety Grades, the QUEST citation of merit for high-value health care, and is recognized as a Top Performer on Key Quality Measures by The Joint Commission.

Information Technology (IT) implements, supports and maintains all systems at Hawai‘i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai‘i Pacific Health’s numerous facilities and administrative offices. Our Electronic Medical Records (EMR) Ambulatory team is responsible for support and maintenance of electronic medical records for outpatient clinics.

If you have excellent organizational and customer service skills, you can help to ensure that Hawai‘i Pacific Health maintains its administrative and operational excellence. As the EMR Clinical Systems Trainer, you will provide training to the users of Hawai‘i Pacific Health’s computer systems, including the coordination of widely used EPIC EMR and applications and generic desktop tools such as: operating systems, email, and word processing. You will conduct training needs assessments and manage the design, scheduling, delivery and maintenance of skill-based training; and provide customer support in the use of various computer systems and EPIC applications. We are looking for someone engaging and technically accomplished, who shares our commitment to creating a healthier Hawai‘i.

Location: Wilcox Medical Center, Lihue, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: Bachelor’s degree in Nursing, Health Care or related field and/or equivalent combination of education, training and experience. Applied knowledge of Electronic Medical Records (EMR) systems and clinical workflow.

Preferred Qualifications: Previous experience as an instructor of EMR charting systems. Two (2) years in computer systems training and/or equivalent combination of education, training and experience in a clinical environment.

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EOE/AA/Disabled/Vets

Position EMR Clinical Systems Trainer - IT

Category Information Technology

Employment Type Employee

Location Wilcox Medical Center, Lihue, HI

Req ID 10952