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Hawaii Pacific Health Greeter - Kauai Operations in Lihue, Hawaii

Job Description

Founded in 1938, Wilcox Medical Center is a not-for-profit hospital dedicated to providing the Kaua'i community with accessible, quality health care. The largest medical center on Kaua'i, it is a state-of-the-art acute care facility with a full suite of services offering 30 specialties and programs including cardiology, emergency, family practice, gastroenterology, health management, internal medicine, neurology, OB-GYN, oncology, orthopedics, pediatrics and urology. Its 20-bed emergency department is the first neighbor island facility to obtain a Level III Trauma designation and serves as the island’s Primary Stroke Center. The medical center also has four birthing suites, seven intensive care beds and 20 same-day surgery beds. The American Heart Association has recognized Wilcox in three areas of excellence: stroke (S) – gold plus award and honor roll elite plus, heart failure (HF) – gold plus award, and atrial fibrillation (AFIB) – gold award. Wilcox has also received an "A" in the Leapfrog Hospital Safety Grades, the QUEST citation of merit for high-value health care, and is recognized as a Top Performer on Key Quality Measures by The Joint Commission.

Upholding our ambitious mission requires that our offices, hospitals and clinics are effective and operational. This takes an Administration team dedicated to keeping everyday operations running smoothly so that we deliver the highest quality health care to our patients and their families. Whether you’re an executive or an assistant, overseeing clinical operations or customer care, you help to provide essential services for our facilities and fiscal and organizational responsibility for the organization as a whole.

The Wilcox Medical Center Greeter greets and acknowledges all customers in a friendly and professional manner upon arrival. Assists Medical Center staff by facilitating communication with patients and their family and friends. Handles any issues that may arise and provide solutions or make referrals to the appropriate area. We are looking for someone with genuine communication and customer service skills and a commitment to creating a healthier Hawaii.

Location: Wilcox Medical Center, Lihue, HI

Work Schedule: Rotating - 8 Hours

Work Type: Full Time Temporary

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High School Diploma or GED equivalent. Six (6) months experience in customer service.

Preferred Qualifications: One (1) year of customer service in hospitality preferred.

EOE/AA/Disabled/Vets

Position Greeter - Kauai Operations

Category Administrative

Employment Type Employee

Location Wilcox Medical Center, Lihue, HI

Req ID 16700

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