Hawaii Pacific Health Patient Service Rep - Kapiolani Behavioral Health in United States
Kapi'olani Medical Specialists (KMS) is a specialty physician group dedicated to caring for Hawai'i's women and children through excellence in academics, physician training, medical research and clinical care. The group is comprised of over 100 Specialists, Nurse Practitioners and other staff, covering newborn to women's health services at Kapi'olani Medical Center for Women & Children. KMS operates exclusively for charitable, scientific and educational purposes, offering highly specialized care options at Kapi'olani and building support for these services within Hawai'i as a whole. The group’s specialty areas include: Neurology, Orthopedics, Genetics, Adolescent Medicine, Otolaryngology, Behavioral Health Services, Hematology/Oncology, Neonatology, Pediatric Intensive Care, Family Medicine and the full spectrum of Pediatric Specialties. Its Women's specialists include Breast and General Surgery, Adult Hospitalists and GYN Oncology.
Kapi‘olani Medical Center is committed to the total health care needs of our patients. In addition to their physical health, we recognize that mental and emotional states can also enhance or hinder treatment and recovery. When everyday challenges are heightened by a personal illness or an illness in the family, patients can experience significant anxiety, depression, or other difficulties. Kapi‘olani’s Behavioral Health Service (KBHS) help patients and their families manage these concerns by providing services designed to meet the behavioral health needs of patients who are being treated in the hospital or as follow-up care for women and children who are being seen in our outpatient clinics. We provide on-site psychiatric and psychological services for our patients, and KBHS is a training site for the University of Hawai‘i School of Medicine’s Department of Psychiatry.
As a Patient Service Representative, you will help to ensure that our patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics. You will act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.
Location: Kapiolani Medical Specialists
Work Schedule: Day - 8 Hours
Work Type: Full Time Regular
Bargaining Unit: Non-Bargaining
Minimum Qualifications: High school or equivalent. Basic computer skills. One (1) year of clerical support experience in a health care setting or related experience.
Preferred Qualifications: Basic medical terminology. EPIC experience.
Position Patient Service Rep - Kapiolani Behavioral Health
Employment Type Employee
Location Kapiolani Medical Specialists
Req ID 12357